Legal agreement for using Melow app and services
These Terms of Service ("Terms") apply to the products and services of Melow, New Era Products, LLC and our subsidiaries and affiliates ("Melow," "we," or "us"), including the Melow App (the "App"), our websites, social media pages, software applications, and other online services (collectively, the "Services").
Please refer to the Privacy Policy and any other posted policies for information regarding how we collect, use, and disclose information about you.
For Melow users in the United States and countries and territories outside of the European Economic Area (which includes the European Union), Switzerland, or the United Kingdom, these Melow Terms of Service apply.
For Melow users in countries in the European Economic Area (which includes the European Union), Switzerland, or the United Kingdom, the Melow Terms of Service for the EEA, Switzerland, and UK apply.
By accessing or using the Services, you acknowledge that you have read these Terms, that they govern your use of the Services, and that you agree to them. By agreeing, you and Melow will resolve disputes on an individual basis through arbitration where permitted, not through a jury trial, class arbitration, class action, or representative proceeding. If you do not agree, do not use the Services.
Additional terms may apply to some Services and supplement these Terms. They control in case of conflict.
Eligibility: You must be 13 years old or older (or the age of digital consent in your jurisdiction). If under the age of majority where you live, a parent or guardian must agree to these Terms. Parents are responsible for their child’s activity.
Account Registration and Security: Register for an account to use many Services. Provide accurate information, keep it updated, and secure your account. Notify support@melow-app.com of unauthorized use. You are responsible for account activities. Do not create an account if previously removed without permission.
Wellness Disclaimer: The Melow App and related Services offer short-form breathwork, notifications, and habit tools intended for general wellness only. Neither the App nor Services diagnose, treat, cure, or prevent any disease and do not replace advice from a licensed healthcare professional.
You may use Services without signing in, but connecting Sign in with Apple lets us sync preferences, progress, and subscriptions through your private iCloud database. We also generate anonymized device identifier stored in UserDefaults to keep on-device settings stable.
You are responsible for all activity that occurs on your device(s) when logged into Services.
This section covers paid subscriptions ("Melow Premium").
Third-party content provided as convenience; no control or endorsement by us. You assume all risk.
Notify designated agent for infringements:
Designated Agent: Copyright Agent (The Melow App), 16475 Dallas Parkway, Suite 750, Addison, TX 75001; (541) 200-0917; dmca@melow-app.com.
Follow 17 U.S.C. § 512(c)(3). Misrepresentation may lead to liability. Terminate accounts for repeated infringement.
You are responsible for content and conduct; prohibited:
We may monitor and remove violating content without notice. Cooperate with law enforcement.
Do not use our trademarks without permission. No endorsement implied.
We may terminate for violations without notice. You may cancel via support@melow-app.com. Surviving provisions include ownership, disclaimers.
Services "as is" without warranties. No merchantability, fitness, etc. Use at your risk.
Informational only; not medical advice. Consult professionals. Not for use while driving/machinery.
Indemnify us for claims from your use, content, violations.
No consequential damages. Liability limited to amounts paid or US$50.
Disputes arbitrated individually, no class actions. Opt-out within 30 days via notices@melow-app.com. Informal resolution first. Administered by JAMS. Details on process, fees, etc.
Governed by Texas law; courts in Northern District of Texas, Dallas Division.
We may change/discontinue without notice.
Notify via post/email; continued use accepts changes.
Entire agreement; severable; English only; no assignment without consent; no waiver unless written; electronic communications; consumer notice.
No unsolicited ideas; feedback non-confidential.
support@melow-app.com or 16475 Dallas Parkway, Suite 750, Addison, TX 75001.
Applies to Apple devices. Acknowledgement, scope, maintenance, warranty, liability, IP claims, legal compliance, contact, third-party beneficiaries (Apple).